Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must have remained on your account and not given to any characters in the game.
To complete your return, send an email to returns@hcwotlk.com including your name, and transaction ID.
Once your request is received, we will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at To complete your return, send an email to returns@hcwotlk.com .
Contact us at To complete your return, send an email to returns@hcwotlk.com for questions related to refunds and returns.